A: Yes. We only source from trusted suppliers and long-term partners to ensure all products are genuine and authentic. If you ever have questions about a specific item, contact us and we’ll help.

A: Yes. All orders are shipped in plain, discreet packaging with no product details shown on the outside. Your privacy is important to us.

A: We dispatch orders quickly and provide tracking once shipped. Delivery time depends on your location and the carrier’s network, but most orders arrive within 3-5 working days.

A: Use our Track My Order page with your order number + email. You can also check the tracking link in your shipping confirmation email.

A: You can reach us via Contact Us anytime. We aim to reply as quickly as possible during business hours. If you include your order number, we can help faster.

A: Yes — you can mix & match flavours across the eligible range. Multi-buy pricing is applied automatically when you add enough items to your cart.

A: The easiest way is to buy 3+ (mix & match) so you unlock the best per-unit price. Add your favourites to cart and the discount will apply automatically.

A: Contact us as soon as possible with your order number and a quick photo. We’ll review and help resolve it quickly.

A: If your order hasn’t been dispatched yet, we’ll do our best to help. Please contact us ASAP with your order number.